Common purchase queries answered
Orders and Shipping
Standard delivery time is 7-10days.
No we not store any payment info.
In case you’re willing to return or exchange the products, you’ve to return within 7days from the date it has been delivered to your address.
We ship to all serviceable pin codes across world.
To change your shipping address, go to your account section and change your shipping address. Or you can contact our customer care service to change your shipping address.
We are registered with GST and it is charges as per GST Applicable.
Please contact to our customer care executive as soon as possible.
No, items come depending on the seller’s location. If it’s 1 item then it will come in one package if it’s more than 1 item maybe it’ll come in more than 1 package.
Tracking details will be sent to your registered phone number or you can track through our website provided – Tracking Your Shipment link.
If you need to swap an item
Returns and Exchanges
Yes We having refund and return policy. We do as per our policy.
If you receive the wrong item/Product then it will exchange or refund.
If you receive the damaged item/Product then it will exchange or refund.
As per our official contact you can do it.
To contact us you can either mail us at info@villkart.com or feel free to Call/WhatsApp us on +91- 7569909218
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Yes you can cancel or change as per per policy.
Yes you can pre order if an item that is sold out or Some times we collect pre order for Seasonal and new launch Products/items.
